Privacy Policy

Driven by results. Grounded in care. Our team of professionals combines experience and innovation

to give your skin exactly what it needs—nothing more, nothing less.

Information We Collect

We collect information that you voluntarily provide to us when you:

Request information or book an appointment through our website
Complete a form on our website or through Facebook or other social media platforms
Opt in to receive SMS or email communications
Text our business phone number
Interact with our ads, social media pages, or embedded content
Provide verbal consent in person

This information may include your name, phone number, email address, appointment details, and any message you choose to send us.

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

SMS & Communication Consent

If you opt in to receive text messages from Skin Maison, you may receive appointment reminders, confirmations, and occasional promotional messages. Messaging is sent only to individuals who have provided consent. Message and data rates may apply. Every message includes instructions on how to opt out, typically by replying STOP.

Consent may be provided through website forms, Facebook or social media lead forms, texting our business number, booking an appointment, or verbal consent in person.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images on the site.

Data Security

We implement reasonable and appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is stored on secure servers, and we employ industry-standard protocols to ensure your information remains confidential and protected.

Cookies & Tracking Technologies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.

If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, cookies are used to save your login information and screen display preferences. Login cookies last two days, and screen option cookies last one year. Selecting “Remember Me” keeps you logged in for two weeks.

If you edit or publish an article, an additional cookie is stored that contains no personal data and expires after one day.

We may also use cookies, pixels, and similar technologies from advertising and analytics partners (including
Meta/Facebook and Google) to measure ad performance, understand visitor behavior, and improve our marketing efforts.

Embedded Content from Other Websites

Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, including if you are logged in to those platforms.

Social Media & Advertising Platforms

If you submit your information through Facebook, Instagram, or other social media or advertising platforms, that information is shared with Skin Maison and is subject to both this Privacy Policy and the platform’s data policies. These platforms may also use your information to auto-fill forms or improve ad delivery.

Who We Share Your Data With

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our website, manage appointments, deliver messages, or analyze marketing performance.

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to help recognize and approve follow-up comments.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators may also access and edit that information.

Your Rights Over Your Data

If you have an account on this site or have provided personal information, you may request an exported file of the personal data we hold about you or request that we erase it. This does not include data we are required to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. Data submitted through website forms, SMS, or advertising platforms may be processed by third-party tools used to support our operations.